Frequently Asked Questions

Find answers to common questions about our fine jewelry and services

Is your jewelry made of genuine precious metals?

Yes, all Pori Jewelry pieces are crafted from authentic materials, including 14K Gold, 925 Sterling Silver, and High-Quality Stainless Steel, all hallmarked for authenticity.

How should I care for my jewelry?

To maintain brilliance, avoid contact with harsh chemicals, perfumes, and water. Clean gently with a soft polishing cloth and store in a cool, dry place.

Do you offer gift wrapping?

Every Pori Jewelry order arrives in a signature gift box or pouch, making it ready for presentation right out of the package.

Is your jewelry hypoallergenic?

Yes, our collections are nickel-free and lead-free, designed to be safe for sensitive skin.

How do I determine my correct ring or chain size?

We provide a comprehensive size guide on each product page to help you find the perfect fit before placing your order.

Can I track my order once it has shipped?

Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your delivery status.